Burbank’s Innovative Issuer Toolkit

A modern authentication solution that revolutionises banking in the digital age.

Download brochure

Overview

Existing authentication solutions are flawed

The evolution of technology and increasing sophistication of fraudsters makes the secure and robust verification of identities paramount.

But… current authentication solutions are:

filled with friction

contain multiple steps

disparate

confusing

This creates a unique paradox because while the goal of authentication is to decrease fraud, the disparity of current auth processes can in fact increase the risk of fraud, as well as create negative customer experience, which ultimately affect revenue.

What if there was a simple, secure, and scalable way to safeguard Issuers and their customers across key critical processes? 

Talk to us

The world’s fastest, most secure authentication solution

Redefine your CX with immediate, frictionless customer auth, delivered via your mobile app.

Burbank’s ground-breaking technology integrates directly into your mobile banking app to enable a simple and frictionless yet robust consumer authentication experience with bank-grade security and unparalleled speed and scalability.

Nobody knows this space better. 

20240905 Burbank Issuer Toolkit Web page - Carousel 2

20240905 Burbank Issuer Toolkit Web page - Carousel 8

20240905 Burbank Issuer Toolkit Web page - Carousel 1

20240905 Burbank Issuer Toolkit Web page - Carousel 2

1/8

Significant value for Issuers

Transform account opening.

Accelerate your account opening process through a streamlined, digital-first workflow that significantly reduces the administrative burden on your staff and customers. Expedite the customer onboarding process and improve user convenience with customer PIN self-selection, removing the need for PIN mailers and reverse interchange fees.

Operational control & flexibility.

You retain full control over the operation and hosting of the Issuer Toolkit. This includes the choice of hosting the software in-house, or in a secure cloud environment. Benefit from the flexibility to secure existing applications with PCI-grade attestation included as standard. Furthermore, regular updates ensure the system remains at the forefront of security and compliance standards.

Protect your business, and your team

Non-repudiation.

Save up to $5 million per annum on $1 billion of income for commercial banking, and approximately $2 million per annum in retail banking with categoric proof the customer was responsible for an action.

GDPR compliance.

Minimise GDPR activities cost and save $1 million per year or more by being able to rule out GDPR non-compliance by categorically removing risk of the exposure of customer details.

Reputation management.

Reduce the opportunity for attack with the security of card and PIN authentication protecting customers across all touchpoints.

Protect vulnerable customers.

Tap and PIN is the simple and familiar user experience, which provides vulnerable customers greater protection as well as opportunity and confidence to participate.

Regulatory compliance.

Regulations such as the Digital Operational Resilience Act (DORA), which comes into effect in January 2025, makes bank directors responsible for customer authentication. A breach could see fines of up to 2% of annual turnover and individuals can face fines of up to €1.000.000. Burbank’s technology enables categoric confirmation of consumer identities, facilitating Issuer compliance with DORA, and other regulations.

Protect staff.

Protect your team whilst saving time and investigative resources on internal collusion and complicity. With authentication via card and PIN, staff cannot possibly have intervened.

New revenue opportunities

20240905 Burbank homepage - SoftPOS tile 2x.webp

SoftPOS, directly from your mobile app.

From the same SDK, offer your business customers a robust, efficient, certified, scalable, and affordable SoftPOS solution that can be deployed from your mobile app, in any market globally.

Find out more

20240905 Burbank homepage - CPOP tile 2x.webp

Offer merchants less chargebacks and zero false positives with CPOI

Burbank’s technology is the first in the world to enable Card Present Over Internet. Become one of the first providers of this groundbreaking solution.